We invite all of our customers to share their thoughts, whether it’s about the quality of our wood slabs, the ease of the ordering process, or the helpfulness of our customer service team. Your testimonials will not only help us enhance our offerings, but also provide guidance for others considering a purchase from Gomez Timber.
satisfied customers
I am absolutely thrilled with my purchase from Gomez Timber. The Karagach wood slab I received is absolutely stunning – the grain and coloration are just gorgeous. The customer service was top-notch as well, they kept me updated throughout the shipping process. Highly recommend!”
Placed an order for a live edge walnut slab and it arrived quickly and in perfect condition. The slab is beautiful and exactly as described. Gomez Timber really impressed me with their attention to detail and commitment to customer satisfaction.”
“Disappointed with my experience. I ordered a cape karagach wood slab and it arrived with some significant cracks and defects. When I reached out to customer service, they were not very helpful and refused to provide a refund or replacement. Will not be ordering from them again
“My first purchase from Gomez Timber was a great one. The curly cherry lumber set I received is excellent quality and the customer service was responsive to my questions. I’ll definitely be a repeat customer!”
“Terrible experience. I purchased a flame birch lumber set and over half the boards were unusable due to major defects. Gomez Timber refunded my money but the hassle was not worth it. Would not recommend this company.
“I’m in love with my new live edge cherry slab from Gomez Timber! The craftsmanship is impeccable and the customer service was a breeze to work with. Highly recommend this company for anyone looking for high-quality wood slabs.
“Ordered a karagach wood slab that was advertised as ‘in stock’ and it ended up being on backorder for over a month. Very frustrating and poor communication from Gomez Timber. Will not order from them again
“I have mixed feelings about my order from Gomez Timber. The cape karagach slab with resin I received is gorgeous, but it took over 2 months to be delivered which was much longer than promised. Not sure I’d order from them again.
“Very disappointed in the bonnet karagach wood slab I received from Gomez Timber. It had significant defects and cracks that were not disclosed. When I tried to get a refund, they were unresponsive. Waste of my time and money.
Extremely satisfied with my purchase of the Asian cape karagach slab. It’s a stunning piece of wood and the customer service at Gomez Timber was fantastic – they answered all my questions and the shipping was prompt. Will be a repeat customer
Please take a moment to tell us about your experience. We appreciate you taking the time to let us know how we’re doing – your words could make a real difference for a future customer.
Thank you for being part of the Gomez Timber family. We look forward to hearing from you!